Local School Case Study

Transforming Washroom Services For a Local School

Background:

A local Kent school for children and young people aged 4 to 19 with profound, severe, or complex special educational needs approached WGS for support with their washroom services. Dissatisfied with their national waste management provider due to issues such as missed collections, unfulfilled schedules, and inconvenient service times, the school’s site management team decided it was time to seek a new, more reliable partner.

Research and Selection Process:

The school needed a provider to supply nappy and sanitary bins along with regular waste disposal collections. Searching online, they found WGS and were immediately drawn to their local presence which was a key priority for the school.

After contacting WGS,  Paul, the WGS Managing Director, visited to discuss the washroom services WGS could offer. Impressed by the team’s flexibility and approachability, the school confidently decided to transition their services to WGS.

The Approach:

WGS began their service with the school by supplying additional nappy and sanitary bins tailored to accommodate the school’s waste needs. To maintain hygiene and ensure uninterrupted support, WGS implemented a reliable twice-weekly collection schedule.

This arrangement not only met the school’s requirements but also provided peace of mind to the staff, knowing that waste would be managed efficiently and professionally.

The Results:

The school has now partnered with WGS for over six months and reports being very satisfied with the service provided. Throughout this period, they have experienced no issues, and they greatly appreciate the flexibility and responsiveness WGS brings to their unique requirements.

The WGS team consistently demonstrates an in-depth understanding of the school’s specific needs, offering clear and regular communication and seamlessly making adjustments when needed. This proactive approach has created a reliable and stress-free waste management solution, and the school would recommend WGS to any organisation in need of a reliable waste management provider.